Booking Details

Booking ID: #BD28479651

Confirmed Last updated: June 16, 2025, 10:23 AM
Estimated service duration: 1.5 - 2 hours
Your booking is confirmed

Service Details

Laptop Repair & Maintenance

Complete hardware diagnostics and software optimization

Device Information

Device Type

Laptop

Brand

Dell

Model

XPS 15 9570

Serial Number

DL4578XP9321

Issue Description

My laptop has been overheating frequently and shutting down unexpectedly. The battery also drains very quickly, even when the laptop is not in use. Additionally, there's a strange clicking noise coming from the hard drive area.

Attached Photos

Laptop issue photo
Laptop issue photo
Laptop issue photo

Appointment Details

Scheduled Date & Time

June 18, 2025 • 10:30 AM - 12:30 PM

Technician

Technician

Rajiv Sharma

4.8 (243 reviews)

Service Location

Home Service

Apartment 504, Prestige Heights, 127 Bandra West, Mumbai, Maharashtra 400050

Priority Service

Premium

Your service request has been prioritized with guaranteed same-day resolution.

Payment Information

Payment Status Paid
Payment Method
•••• 4582
Transaction ID TXN7829456

Cost Breakdown

Basic Diagnostics ₹1,200
Hardware Inspection ₹800
Software Optimization ₹1,500
Priority Service Fee ₹500
Travel Charges ₹300
Subtotal ₹4,300
GST (18%) ₹774
Total Amount ₹5,074

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