Protect Your Devices with Our Care Plans

Our care plans cover a range of services depending on the tier you choose:

• Hardware diagnostics and troubleshooting
• Software installation, updates, and troubleshooting
• Virus and malware removal
• System optimization and performance tuning
• Data backup and recovery (Standard and Premium plans)
• Parts replacement (coverage varies by plan)

Each plan includes a specific number of service visits and varying levels of support access.

Scheduling a service visit is simple:

1. Log in to your Computer Dost account
2. Navigate to "My Devices" section
3. Select the device that needs service
4. Click on "Schedule Service" button
5. Choose your preferred date and time
6. Describe the issue you're experiencing
7. Submit your request

Premium and Standard plan members receive priority scheduling based on their plan benefits.

Yes, you can add multiple devices to your care plan. Each additional device will be charged at a discounted rate:

• Basic Plan: Additional devices at ₹399/month each
• Standard Plan: Additional devices at ₹799/month each
• Premium Plan: Additional devices at ₹1,599/month each

You can manage all your devices through a single account, making it convenient to schedule service and track maintenance history.

If your device doesn't meet our standard eligibility criteria (typically due to age or condition), we offer these alternatives:

• One-time diagnostic service to assess if limited coverage is possible
• Refurbishment services to bring your device to eligible condition
• Trade-in options toward a new device that would be eligible for coverage
• Pay-per-service options without a monthly plan

Contact our support team for a personalized assessment of your device.

You can change or cancel your plan at any time through your account:

• For monthly plans: Changes or cancellations take effect at the end of the current billing cycle
• For annual plans: You can upgrade at any time by paying the prorated difference. Downgrades or cancellations take effect at the end of your annual term.

If you cancel an annual plan early, you may be eligible for a prorated refund minus any service costs already incurred. A small cancellation fee may apply.

We accept a variety of payment methods for your convenience:

• All major credit and debit cards (Visa, Mastercard, American Express, RuPay)
• Net banking
• UPI payments (Google Pay, PhonePe, Paytm)
• EMI options available for annual plans (3, 6, or 12 months)

All payments are processed securely through our payment gateway with industry-standard encryption.