Partner with Computer Dost

Financial terms vary by partnership type:

• Service Partners: Earn service fees ranging from ₹500-2,500 per service call, depending on the complexity. Additional incentives for high customer satisfaction ratings.
• Reseller Partners: Earn 15-25% commission on care plan sales, with tiered commission structures based on volume. Quarterly bonuses available for exceeding targets.
• Technology Partners: Revenue sharing models typically range from 10-30% depending on integration depth and exclusivity arrangements.

All partnerships include performance-based incentives and growth bonuses.

Our revenue sharing models are designed to be transparent and mutually beneficial:

• Service Partners: For care plan service calls, partners receive 70-80% of the service fee, with Computer Dost retaining 20-30% for platform, customer acquisition, and support costs.
• Reseller Partners: Partners earn 15-25% commission on the sale price, with higher tiers available based on volume and performance.
• Technology Partners: Custom revenue sharing agreements based on the specific integration and value proposition, typically ranging from 10-30% of the relevant revenue stream.

All payments are processed within 15 days of the billing cycle, with detailed reporting available through the partner dashboard.

We provide comprehensive training and support to ensure partner success:

• Initial Onboarding: 2-3 day comprehensive training program covering platform usage, service protocols, and business processes.
• Technical Training: Regular technical workshops and certification programs for service partners to stay updated on the latest technologies.
• Sales Training: Monthly webinars and quarterly in-person sessions on selling techniques, product knowledge, and customer engagement for reseller partners.
• Marketing Support: Co-branded marketing materials, campaign templates, and marketing funds for qualified partners.
• Dedicated Partner Manager: Each partner is assigned a dedicated partner manager for ongoing support and business development.
• 24/7 Support Portal: Access to our partner support portal with knowledge base, ticket system, and chat support.

For service partners, technicians must meet the following training requirements:

• Basic Qualification: Diploma or degree in computer science, IT, or equivalent technical qualification.
• Computer Dost Certification: All technicians must complete our core certification program (3-day online course) covering hardware diagnostics, software troubleshooting, and customer service protocols.
• Specialized Certifications: Depending on service offerings, additional certifications may be required for areas like data recovery, network support, or Apple device repair.
• Continuing Education: Technicians must complete at least 20 hours of continuing education annually through our online learning platform.
• Quarterly Assessments: Regular skill assessments to ensure service quality and identify training needs.

We provide all necessary training materials and certification programs at subsidized rates for partners.

Our partnership agreements are structured as follows:

• Initial Term: Standard partnership agreements have an initial term of 1 year.
• Renewal: Automatic renewal for subsequent 1-year terms unless either party provides 60 days' notice prior to the end of the current term.
• Performance Requirements: Partners must meet minimum performance criteria for automatic renewal, including service quality metrics, minimum sales volumes, or integration uptime requirements, depending on partnership type.
• Upgrade Opportunities: Partners meeting higher performance tiers may be eligible for enhanced partnership levels with improved terms at renewal.
• Early Termination: Provisions for early termination are included in case of material breach or failure to meet minimum requirements after a cure period.

We conduct a comprehensive review 90 days before renewal to discuss performance, growth opportunities, and any adjustments to terms.

Territory and exclusivity arrangements vary by partnership type and performance level:

• Service Partners: We typically assign primary service territories based on pin codes or municipal boundaries. Partners receive priority for service calls in their territory but are not guaranteed exclusivity. High-performing partners may be granted exclusive territories after demonstrating consistent excellence.
• Reseller Partners: No territorial restrictions for standard resellers. Strategic resellers with significant volume commitments may negotiate limited exclusivity in specific market segments or geographic areas.
• Technology Partners: Exclusivity is evaluated on a case-by-case basis. We may offer limited exclusivity periods for innovative integrations or solutions that provide significant competitive advantage.

All territory and exclusivity arrangements are subject to meeting performance requirements and may be adjusted during contract renewal based on market conditions and partner performance.